HOW WE WORK

You own the models. We run the system.

One process area at a time, together we build two things. The facility data model, and the models and workflows that run on it. Both are yours, contracted up front, an asset of the utility that serves your other projects too.

We host, run and maintain the infrastructure underneath as the subscription. It is what we do all day, so it costs you less than standing it up yourselves, and the final say on the facility is always yours.

1 · ScopeAround a process areahalf a day
2 · ConnectThe data landsfirst answer · the same day
3 · Build the recordThe facility data modelproposed within days
4 · Build the analysesThe models and workflowsdays, not months
5 · Run itAll of it, as a serviceon shift · the subscription
1 · SCOPE

One process area, and the objective it serves.

Half a day together. What the operators and engineers asked for becomes a short list of capabilities, each naming the data it needs. What is parked is written down.

"Deploy AI" is not an objective. "Reduce aeration energy inside a defined envelope" is.

Objective

Material enough to justify the work, narrow enough to define acceptance.

Area

The process area and its upstream boundary.

The data ask

Which sources, which owners, which access, by when.

The gate

One named engineer who holds the accept button.

2 · CONNECT THE DATA

Connectors to the systems you already run.

Historians like PI, EDS and Seeq, edge publishers like Primodal’s dDOCK, SCADA, the LIMS and WIMS, the CMMS, SharePoint and the drawing sets. Each connects read-only, lands with its provenance, and maps to one identity on the record. Exports first where that is quicker, and nothing turns off before its replacement is proven. This is Facility Initiation, once per facility.

First sync to first answer, the same day.

The data chain for one facility in the Admin console: the data plane answers, ingest and the writer are ok, the newest batch landed complete with 1,134 rows, and 80 documents are processed
Every feed, and how fresh it is.The newest batch, when it landed, what is served, and every document processed.
The facility's own tags beside the EAOS code each one maps to, for example the inlet-tank ammonium analyzer to BNR.TANK.T1.FEED.NH3.SNS
Every tag, one identity.Your own tag names stay as they are. Each maps to one code on the record.
Historians and the edge

PI, EDS, Seeq and SCADA, and Primodal’s dDOCK at the edge, at their own cadence, with a backfill.

Lab and permit

LIMS results and WIMS reporting, by sample point and limit.

Maintenance

The CMMS, its assets and work orders matched to the equipment they name.

Documents

SharePoint, drawing sets, O&M manuals and SOPs, cited by sheet and section.

3 · BUILD THE RECORD

An asset of the utility, and a deliverable of every project.

Places, processes, equipment, signals, documents and records, under one identity that survives renaming, proposed from your P&IDs, asset lists and tag exports. It comes as files you can open anywhere and it outlives the contract. Every project delivers into it and leaves it richer, so a capital study, a permit renewal or the next area starts from it.

Three model families read the registers.Where they agree it settles. Where they disagree it comes to a person.
The map

The area as tables, with the evidence beside every row.

The bindings

Every signal on a subject in a place, every document cited by sheet.

The knowledge

What the operators know, reviewed and attached to the equipment.

The history

Every revision, who accepted it, and why.

4 · BUILD THE ANALYSES

Whatever the objective needs, running on the record, and yours.

A process model composed from the map, a learned model where the physics is not known, the protocols that run in the background, the reads and the reports. Each is versioned, with an author, a review and a way back. A capability is a configuration on the record, not a system of its own.

Days, not months.

The protocols configured at Blue Plains: each wave's run, what it watches, what it is investigating, and the lesson from its last debrief
The protocols, configured.What each one runs, watches and investigates, and the lesson from its last debrief.
5 · RUN IT

Hosted AI infrastructure under your control.

An agentic system at this scale is a new layer above the historian and beside IT. It needs model providers that change monthly, a distributed runtime, sandboxes, patches, and someone awake when it pages. One team doing that for many utilities costs you less than standing it up for one.

You control it. We keep it running.

YOUR PLANT · YOUR NETWORKhistorian · SCADA · LIMSCMMS · drawings · documentsa small connector, yoursread-only accounts you revokeYOUR ENVIRONMENT · AT EAOSyours alone, never mixedyour data, your keysthe agent, the models, the loopupdates and monitoring hereOUTBOUND ONLYNO PATH INYOUR PLANThistorian · SCADA · LIMS · CMMSa small connector, yoursread-only accounts you revokeOUTBOUND ONLYNO PATH INYOUR ENVIRONMENT · AT EAOSyours alone, never mixedthe agent, the models, the loopupdates and monitoring here
Your data leaves through a small connector on your side, outbound only. Nothing on our side can reach into your network.

You control, and keep if you leave

The record
The facility data model, every change on record.
The analyses
The models and workflows, and who approved them.
The work
Every case, finding, decision and debrief.
The authority
What the agent may do in your facility, yours to grant or withdraw.

We host and run

Your environment
Yours alone, never mixed with another utility's.
The connections
Historian, lab, maintenance, documents, each health-checked.
The agent
Eddy, its tools, its workspace, the models it runs.
The upkeep
Providers, runtime, evaluation, patches, and the pager.
THEN THE NEXT PROCESS AREA

Everything amplifies.

The second process area is not a second project. The environment exists, the connections are open, and Eddy is already on shift.

Same connections

The new area's data lands through the door that is already open.

The record grows

Reads that cross areas become possible, like the whole facility's mass balance.

The analyses inherit

A protocol written for one chemical serves the next.

The people are ready

The reviewers know the loop. The tenth area is a configuration.

THE SHAPE OF THE CONTRACT

Contracted up front. Run as a service.

No prices here, because every engagement is scoped first. The shape is the same every time.

OnceFacility Initiation

The environment, the data architecture, the integrations.

up front
Per process areaA Build

The record and the analyses the area needs. Priced by complexity, never by tag count.

up front
RecurringThe subscription

Eddy on shift, Soma included, the models served, the infrastructure run.

as a service
NextExpansion

More areas and more capability, without repeating initiation.

faster than the first